Make teamwork more productive

Free

The quickest and easiest way to try Slack

$US0/mth

Access to the most recent 90 days of message history

One-on-one audio and video conversations with screen sharing

One-to-one messages with individuals outside of organisation

Canvases in channels and DMs with seven days of version history

Pro

More power for small teams who want better collaboration

$US7.25/mth*
*Per active user, per month, when paying once a year


$US8.75 per active user when paying monthly

All the benefits of Free, and:

The full context of your organisation’s message history at your fingertips

Unlimited workflows and app integrations

Audio and video conversations with screen sharing with up to 50 people

Secure collaboration with outside organisations or guests from within Slack

Unlimited canvases with 30 days of version history and advanced user roles

Business+

Scale your business, increase productivity and keep your teams connected

$US12.50/mth*
*Per active user, per month, when paying once a year


$US15 per active user when paying monthly

All the goodness of Pro, and:

Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta and Ping Identity

Compliance requirements met with data exports for all messages

Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time

Unlimited canvases with 90 days of version history

Enterprise Grid

Slack for the most demanding enterprises – all the flexibility to meet your regulatory requirements and all the power to match your growth

$

All the greatness of Business+, and:

Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on

Large scale collaboration and alignment with support for up to 500,000 users

Streamlined administration with centralised controls and customisable policies

Unlimited canvases and version history plus advanced security and controls

FreeProBusiness+Enterprise Grid
PRODUCTIVITY & COLLABORATION
Message and file history

The more you use Slack, the more useful it becomes. With all of your organisation’s messages available in search, you can find context from past decisions or get new team members up to speed faster.

90-day access
Slack huddles

Take a break from typing and start a live audio conversation (with video, screen sharing, a message thread and fun reactions/effects) in a channel or direct message. Brainstorm, make decisions or just catch up – all at the flip of a switch.

1:1 only
Audio and video clips

Use audio and video to bring your work to life. Record a quick idea with an audio clip, or share your screen in a video clip, all without leaving Slack. Colleagues can respond whenever they like.

Work with external people

Collaborate seamlessly across organisational boundaries with Slack Connect. Separate organisations can work together from within their own Slack workspaces.

1:1 only
Slack canvases

Get your whole team on the same page with canvases; the collaborative surface for organising your most important documentation for a channel, direct message or project. Create action item checklists, channel FAQ, onboarding guides and more. You can even embed workflows directly into a canvas!

Channels and DMs only
Customisable sections

Keep your projects, teams and priorities straight by organising your channels and conversations into custom, collapsible sections in your sidebar.

AUTOMATION TOOLS
Integrations with other apps

Choose from over 2,600 apps in the Slack App Directory to support whatever work you do – from Salesforce, Jira, Google Drive, ChatGPT and more.

10
Workflow Builder

Automate routine tasks and processes right in Slack, no code needed. Workflows can be as simple or as complex as you like, and can even be connected to other apps and tools you use to get work done.

Custom workflow steps

Custom workflow steps allow you to add systems and business logic unique to your organisation into a workflow. They are built by developers using Slack APIs.

Deploy apps to Slack infrastructure

Developers can deploy custom functions to Slack's secure, managed infrastructure at no additional cost.

AUTOMATION USAGE
Total published workflows or integrations with other apps

Published workflows are created in Workflow Builder and made available to use in your workspace.
Published integrations are installed from the App Directory and made available to use in your workspace.

UnlimitedUnlimitedUnlimited
Standard workflows

Standard workflows are built using Slack steps and up to one connector step. With a connector step, you can bring other tools into your workflow – Salesforce, Google Sheets, Jira and more.

Premium workflows

Premium workflows include at least one custom step or two or more connector steps. With connector steps, you can bring other tools into your workflow – Salesforce, Google Sheets, Jira and more. Until the promotional period ends on 31st October 2023, you will not be charged if you exceed your monthly allotment of premium workflows.

1000 runs/month2000 runs/month5000 runs/month
SECURITY
Data encryption at rest and in transit
Two-factor authentication
OAuth with Google
SAML-based single sign-on (SSO)Supports Multi-SAML
Slack Enterprise Key ManagementAdd-on
Integration with enterprise mobility management (EMM)
Audit logs

Audit logs provide a record of changes and usage on Enterprise Grid. You can view audit logs right in Slack, export them as a CSV and use the Audit Logs API to create custom monitoring tools.

Identity provider (IDP) groups

Sync the groups you've created in your IDP to workspaces and channels within your Enterprise Grid organisation. If your IDP does not support syncing groups, you can use our SCIM API to do it manually.

COMPLIANCE
Custom retention policies for messages and files
Data exports for all messages
Support for HIPAA compliance
Data residency
Native data loss prevention (DLP) for Slack Connect

Data loss prevention in Slack Connect scans messages and files sent by members of your organisation to reduce the risk of sharing confidential, malicious or personally identifiable content with external orgs.

Information barriers

Create information barriers between IDP groups to prevent specific members from sending DMs or starting huddles with each other, avoiding conflicts of interest and safeguarding sensitive information.

Legal holds
ADMINISTRATION
Workspaces

Like a virtual office, a workspace is where work happens in Slack. All your channels, direct messages and tools live in a workspace.

111Unlimited
Manage channel posting permissionsLimited to #general channel only

Everyone in a workspace is a member of the #general channel, making it a great place to share announcements.

Limited to #general channel only

Everyone in a workspace is a member of the #general channel, making it a great place to share announcements.

Unlimited number of channelsUnlimited number of channels
Custom user groups

Make it easier to send notifications and communicate with entire teams, departments or groups.

User management with SCIM provisioningSupports guests
Support for integrations with data loss prevention (DLP), e-discovery and offline backup providers
Domain claiming
Custom terms of service
Granular roles

Assign system roles to individual members, IDP groups, or assign members to multiple system roles. Granular controls allow you to choose whether members can manage administrative tasks for all or only specific workspaces in your Enterprise Grid organisation.

Admin analytics API

Retrieve analytics data for a given date, presented as a compressed JSON file.

Admin analytics dashboard

The Slack analytics dashboard grants you insight into how your organisation uses Slack. Easily find and sort information to understand more about the messages, channels and members in your workspace or Enterprise Grid organisation.

Message activity analytics

With message activity, owners, admins and members with permission can see how many people have interacted with a given message in Slack. You can use message activity to measure the impact of announcements and internal communications campaigns for your organisation.

SUPPORT
Access to customer supportStandard support24/7 support24/7 support with four-hour first response time24/7 priority support with four-hour first response time
99.99% guaranteed uptime SLA

Leading the way in enterprise security

In addition to data encryption in transit and at rest, we operate comprehensive compliance and assurance programmes.

Learn more about security

Frequently asked questions

You can use your credit card to pay for any subscription. If you sign up for an annual subscription and plan to spend at least $US5,000, we can invoice you annually. Visit the Help Centre for more information or Contact us to start the process.

Every day we check to see if everyone on your team is active. If they have been inactive for a period of time, we stop charging you for that person and add pro-rata credit to your account for the time you’ve already paid. You’ll always and only be charged for what you use – fair and square!

Once your team take out a subscription, we’ll redeem your credit balance until it runs out. We won’t start charging your subscription to your credit card until then. As long as you sign up for a subscription before the expiry date, those credits are yours to use until they’re all gone.

We’ll apply a one-off, pro-rata charge to your credit card to cover your new team member’s account for the remainder of the current billing period.

As an example, suppose your team is on the ‘Pro subscription’, which costs $US8.75 per active user per month when billed monthly. You add a new team member ten days into your billing period, and there are 20 remaining days in the month. The per-day cost for each user is $US8.75 / 30, so we will make a one-off charge of $US5.83 ($US8.75 / 30 days * 20 days) to your team’s credit card on file.

Team owners can change the team’s subscription level. There are two options when downgrading from a paid subscription to the Free subscription:

  • You can downgrade to the Free subscription immediately. If there is more than one day until your renewal date, we will adjust the remaining balance on your account pro-rata and hold it for your team as a credit. You can use that credit towards any reactivation of your paid subscription in the future.
  • We can automatically downgrade you to the Free subscription at your next renewal date. Your subscription will remain active at its current level until the end of the billing period that you’ve already paid for.

We do not offer refunds.

Slack wants to support people in the world who are doing good things. That’s why we offer special discount pricing for qualifying charities/not-for-profit organisations and educational institutions.

Slack for Charities

Slack for Education

Get more information on billing at Slack.

Get more information
on billing at Slack.

Trivago
Vodafone
Shopify
Treebo